Mint Mobile is known for its affordable, prepaid mobile plans that require upfront payments in 3, 6, or 12-month increments. While the service is often praised for value, it may not be ideal for everyone long term. Whether you’re switching carriers, moving abroad, or simply not satisfied with coverage, you may be wondering how to cancel Mint Mobile while keeping your number—and avoiding surprises.
This guide will walk you through every step, and show you how Unsubby can help simplify the cancellation process by generating a written request.
Step 1: Understand Mint Mobile’s No-Contract Policy
Mint Mobile isn’t a contract-based provider, so technically, there’s no formal cancellation required. Instead, you prepay for a set number of months, and the service expires if not renewed. However, auto-renewal is enabled by default, and that’s where unexpected charges can happen.
Key Features to Remember:
- No contract or early termination fee
- Auto-renewal must be turned off manually
- No refunds for unused months
You won’t get your money back for cancelling early, but you can stop additional charges by turning off auto-renew and porting your number if needed.
Step 2: Turn Off Auto-Renewal
Here’s how to ensure your Mint Mobile plan doesn’t renew automatically:
On the App:
- Open the Mint Mobile app
- Go to the “My Plan” section
- Tap on “Auto Renewal”
- Turn it off and confirm
On the Website:
- Log into your account at www.mintmobile.com
- Go to “Account Settings”
- Select “Auto Renewal”
- Disable the toggle
Tip: Do this at least 24 hours before your current plan expires to avoid being charged again.
Step 3: Port Your Number (If You Want to Keep It)
If you plan to move to another carrier, you can port your number from Mint Mobile. This action automatically cancels your account once the number transfer completes.
To Port Out:
- Log into your Mint account
- Find your account number and PIN in the “Settings” section
- Give this information to your new carrier
Once the number transfer is successful, your Mint Mobile account will be deactivated.
Step 4: Send a Cancellation Letter with Unsubby (Optional But Recommended)
While Mint doesn’t require formal written cancellation for prepaid plans, sending a clear cancellation request can be useful—especially if you want written proof.
Unsubby lets you generate and send a personalized cancellation letter for services like Mint Mobile in minutes.
Why Use Unsubby:
- Create a clear cancellation request
- Send via email or print to mail if needed
- Use it as proof if any disputes arise
To get started, go directly to the cancel Mint Mobile page and follow the prompts.
Common Questions About Cancelling Mint Mobile
Will I Get a Refund?
No. Mint Mobile does not offer partial refunds for unused service unless you’re within the 7-day money-back window for new activations.
Can I Cancel Mid-Plan?
Yes, but there’s no refund. Your service will continue until the end of your prepaid period.
Can I Reactivate Later?
Yes. You can return anytime and start a new plan. Your old number may not be available unless ported out and back in.
Does Porting My Number Cancel My Plan?
Yes. Once your number is successfully ported to a new provider, your Mint Mobile service ends automatically.
Can I Use Unsubby to Cancel My Plan?
Unsubby won’t cancel the service itself but will generate a cancellation letter for you to send as formal notice.
Final Thoughts: Make a Clean Switch
Cancelling Mint Mobile is easy when you know the right steps—turn off auto-renew, port your number if needed, and optionally create a written cancellation request using Unsubby. Just remember, no refunds are offered after the first 7 days, so timing is key.
Whether you’re switching to a new provider or just taking a break, following these steps ensures you exit Mint Mobile on your terms—without losing your number or getting surprise charges.